Privacy Policy
Legal Disclaimer
The information provided on this website is for educational and informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Manual osteopathy is a complementary therapy and should be used in partnership with, not as a substitute for, conventional medical care.
Always seek the advice of your physician or qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of information you have read on this site.
While every effort is made to keep the information on this website accurate and up to date, RENOvate Osteo makes no warranties or representations as to the accuracy, completeness, or suitability of the information provided. Reliance on any information from this website is solely at your own risk.
By booking an appointment with RENOvate Osteo, you acknowledge that manual osteopathic care is a complementary, non-invasive approach and that results may vary depending on your individual condition.
If you are experiencing a medical emergency, call 911 immediately.
Privacy Policy - the basics
At RENOvate Osteo, your privacy and confidentiality are always protected. We use Jane App, a secure and HIPAA-compliant platform, to manage scheduling, health records, and billing. All information you share is encrypted, stored safely, and only accessed by those directly involved in your care.
Your personal details and health history are used only to provide safe and effective treatments, manage your appointments, and meet legal healthcare requirements. They are never sold or shared for marketing purposes.
You have the right to access your records, request corrections, or ask how your information is stored and used at any time. If you have concerns or questions about privacy, please contact me directly at renovateosteo@gmail.com
Full Privacy Policy
At RENOvate Manual Osteo, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you receive services through our clinic.
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Information We Collect
When you book an appointment, complete intake forms, or receive treatment, we may collect information such as your name, contact details, demographic information, health history, symptoms, treatment notes, billing details, and insurance information.
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How We Use Your Information
Your information is used to provide safe and effective manual osteopathy care, manage your appointments and billing, communicate with you about your care, and meet legal and regulatory requirements for healthcare providers. We do not sell or share your personal information with third parties for marketing purposes.
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Use of Jane App
We use Jane App, a secure and trusted electronic medical records and practice management platform, to manage scheduling, treatment records, and billing. Jane App is fully compliant with HIPAA, PIPEDA, and provincial privacy legislation in Canada, ensuring your information is encrypted and securely stored. You can learn more by reviewing Jane App’s Privacy Policy.
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Confidentiality and Compliance
As a healthcare provider, I follow strict standards of confidentiality and comply with HIPAA regulations and Canadian privacy laws. Your personal health information is only accessed by those directly involved in your care, and only when necessary.
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Data Security
All personal and health information is stored securely within Jane App’s encrypted system. Access is limited to authorized users, and all transmissions are encrypted to protect your data.
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Your Rights
You have the right to access your personal health records, request corrections to your records, withdraw consent for the use of your information (except where required by law), and ask questions about how your information is stored or shared.
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If you have any questions or concerns about this Privacy Policy or your personal information, please contact:
RENOvateosteo@gmail.com
